Strategic Business Administration
An experiential training event for any leader who are responsible for administrative and support staff. Those who want to build on existing skills, and develop a cutting-edge office system. Office professionals who want to learn about maintaining positive and professional interactions with customers at all times.
Key Course Topics
Roles and Responsibilities of Administrative Officer
Understanding Office Procedures
People in Organisation
Administrative System and Process
Case Studies and Exercises
Individuals will apply skills of time management, assertiveness and negotiation to confidently manage their working day and relationships with colleagues, managers and others.