Strategic Business Administration

An experiential training event for any leader who are responsible for administrative and support staff. Those who want to build on existing skills, and develop a cutting-edge office system. Office professionals who want to learn about maintaining positive and professional interactions with customers at all times.

Key Course Topics

Roles and Responsibilities of Administrative Officer
Interacting Professionally
Understanding Office Procedures
People in Organisation
Administrative System and Process
Decision Making
Case Studies and Exercises

Course Outcome

Individuals will apply skills of time management, assertiveness and negotiation to confidently manage their working day and relationships with colleagues, managers and others.

How long?

3 days
09:00–17:00